McGraw-Hill

ABC's of Relationship Selling through Service (12th Edition) Futrell

9780078028939 | Brand New | International Edition
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Description

Description

ABC’s of Relationship Selling 12e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.

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Additional Info

Additional Info

Availability:
In Stock, Usually Ships in 1 - 2 business days
Weight:
2.10 LBS
Shipping:
Calculated at Checkout
Author:
Charles Futrell
Edition:
12th Edition
Publisher:
McGraw-Hill
ISBN-10:
0078028930 (Reference Only)
ISBN-13:
9780078028939 (Reference Only)
Our ISBN-10:
0071326294 (International Edition)
Our ISBN-13:
9780071326292 (International Edition)
Color Printed:
Yes
Format:
Paperback
Language:
English
Paper Quality:
High Quality Glossy Papers
Additional Materials:
No